AppleCare Protection Plan for iPad is an extra, chargeable iPad care option offered by Apple for all its iPad models. Many times, users just cross their warranty period and their iPad encounters an issue, to rectify which, they need to pay. AppleCare Protection Plan for iPad is an assurance for all users who need to extend this warranty period beyond normal duration of 1 year. For a user, it is a natural instinct to go for an extension as most of them would love not losing their favorite iPad and its content. Well, it is a fact that very little percentage of the customers proactively diagnoses the various terms of the plan, its coverage, limitations, and primarily users’ responsibilities.
Here are some of the tips that would help you better make out this iPad repair plan. So, before you are heading for that extra buck, have a peek into it.
Plan Coverage Duration:
The plan coverage assurance begins as and when you purchase the plan and ends at the date specified by the plan terms. It is wise to purchase the plan at the time you purchase the device for the maximum additional benefits.
What is Covered in the Plan:
The plan terms dictates that during the coverage period, Apple would entertain servicing any hardware defect, covered equipment defect, and full telephone and web-based free technical support. Here are the integrities of the covered items.
Hardware Service:
a) Materials and workmanship has defects
b) Capacity of the battery to hold charge has depleted by 50% or more than its specification
In such a case Apple claims to either repair the defect or replace or exchange the material. However, the replaced material will be covered for the remaining of the coverage period.
Equipment Coverage:
This plan covers equipments (your iPad) and accessories, which were part of the original packaging along with the AirPort Extreme Card, AirPort Express / AirPort Extreme Base Station, and Time Capsule, which are originally purchased not before two years before the purchase of the covered equipment.
Technical Support:
You will enjoy access to phone and online expert Apple tech support resources during the plan coverage. All software and hardware related issues, such as installation, configuration, launch, troubleshooting, storage, backup, files and folder management etc. You can also ask for assistance in case of any error message encountered or to know, if any hardware service is required.
What is not Covered in the Plan:
One major aspect under this is that Apple may restrict the service to the original country where the iPad is purchased. There are some other aspects as listed below:
a) No provision of a space iPad while the covered one is under repair
b) Damage occurred to the covered equipment due to misuse, abuse, accidents, liquid spill, external causes such as fire, flood, earthquake etc.
c) Services carried by unauthorized service centers or from anyone, who is not an Apple Authorized Service Provider (AASP)
d) The plan does not cover theft or stealing of the covered iPad
e) Such equipments whose serial number has been intentionally altered, removed, or defaced without any written permission of the manufacturer
Take care of these points for more benefits out of your extended coverage plan. Knowing the limitations and responsibilities will enable for a smoother and quicker iPad repair process.